Loomora

Help

Short answers to the questions people ask most. Tap a question to open it.

Getting started

How do I make a page for my salon?

Go to loomora.app/start and enter your email. We email you a sign-in link, so there is no password. Then name your salon, add its address and opening hours under Salon details, and pick a look.

How do services and hours get on the page?

Each team member adds their own. Once they sign in, they set their services under Services and the days and times they work under Hours. Your salon’s opening hours go under Salon details, on the Salon screen.

How do I share my salon’s link?

On the Salon screen, tap Copy link, or open QR code to save a code you can print. Put the link in your Instagram bio and on your Google listing, and the QR code at the front desk.

Clients

How do I book?

Open the salon’s page and tap Book an appointment. Pick a service, a team member and a time, then add your name and mobile number. You do not need an account or a password.

How do I change or cancel a booking?

If you gave your email when you booked, open the confirmation email and tap Change or cancel. The page you saw after booking has the same button. To change the time, cancel and book again. Some team members ask you to text them instead, and then the page shows their number.

Team members

How do I invite a team member?

On the Team screen, add the person, then tap them and choose Invite by text. They get a link that works once and expires in 7 days. They tap it, sign in with their email and fill in their own page.

I am a team member. How do I sign in again?

Go to Sign in and enter the email you joined with. We email you a link that signs you in. It works once and expires after 15 minutes.

Who sets a team member’s hours?

They do, under Hours. Clients can only pick times inside the hours each team member chose.

Can a team member keep the booking site they already use?

Yes. Their card on the salon’s page can send clients straight to it.

Contact

Still stuck? Email us at hello@loomora.app.

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